FAQ
FAQ
Can you order a product that is not in stock on your site?
All our stock is online. Once sold out, a product is never restocked. We cannot order a reference unavailable on the site or a sold out size.
Can I pre-order?
We cannot offer pre-orders.
What is Bleu de Paname? Bleu de Paname is a French clothing brand founded in 2008. It offers high-end ready-to-wear collections, showcasing French artisanal know-how and quality materials.
Where can I buy Bleu de Paname products? You can buy Bleu de Paname products on their official website, www.bleudepaname.com . You can also find their products in some physical stores and authorized resellers.
Are Bleu de Paname products made in France? Yes, the majority of Bleu de Paname products are made in France. The brand makes a point of supporting the French textile industry and promoting "Made in France". Some are "made in Portugal" or "made in Paris", this is specified in the product descriptions.
What payment methods are accepted on the site? On the Bleu de Paname site, you can make your payment by credit card (Visa, Mastercard, American Express) as well as by PayPal.
What is Bleu de Paname's shipping policy? Bleu de Paname offers standard shipping on all orders. Shipping times vary depending on your country of residence. Detailed information on rates and shipping times can be found on their website.
Can I return or exchange a Bleu de Paname product? Yes, you can return or exchange a Bleu de Paname product within 14 days of receiving your order, provided that the items are in their original condition, unworn and with their labels intact. For more information, see the return policy on the site.
How do I contact Bleu de Paname customer service? To contact Bleu de Paname customer service, you can send them an email at the address listed on their website. They will be happy to answer any questions or concerns you may have.
Is it possible to track my order online? Yes, once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order online on the carrier's website.
Are Bleu de Paname products available in one size? No, Bleu de Paname products are available in different sizes, generally from XS to XXL and from 28 to 36. Specific size options are indicated on each product sheet.
Do you propose collaborations or partnerships with other brands or artists? Bleu de Paname has sometimes carried out special collaborations with other brands or artists. For any collaboration or partnership proposal, you can contact them by email providing the details of your project.
Do not hesitate to consult the general conditions of sale on the Bleu de Paname website to obtain more detailed information on the services and products offered.